Uninstalling the AOL® software removes all screen names and settings associated with it. Your Filing Cabinet files will be automatically stored on the desktop in a Saved on AOL folder.

A. Uninstall the AOL software in Windows Vista

1. Close the AOL software.
2. Click Start, and then click Control Panel.
3. Click the Programs icon, and then click the Programs and Features link.

Extra: If using Classic View, click the Programs and Features icon.

4. If you do not wish to keep downloaded files or Filing Cabinet files for the versions of the AOL software you are uninstalling, uncheck the Downloaded files and Filing Cabinet files boxes. Select America Online, and then click Uninstall/Change.

Note: If AOL Uninstaller (Choose which Products to Remove) or AOL Uninstaller appears in the list, skip to Uninstall the AOL software with the AOL Uninstaller.

5. When prompted by the User Account Control message, click Continue.
6. Select the versions of the AOL software you wish to remove, and then click Next.
7. Click Next to start uninstallation.
8. Click Finish.
9. If prompted to restart the computer, click OK.
10. Check out the online help article entitled Install the AOL® Software to reinstall the AOL software.

Uninstall the AOL software using the AOL Uninstaller

1. Click AOL Uninstaller (Choose which Products to Remove), and then click Uninstall/Change.
2. When prompted by the User Account Control message, click Continue.
3. Click Yes to search for all versions of the AOL software installed on the computer. If you are not prompted with the AOL Uninstaller window, click the Search for Other Versions of AOL link.
4. Select the versions of the AOL software you wish to remove, and then click Uninstall.
5. Click Yes to start uninstallation.

Note: If you do not wish to keep personal data and settings for the versions of the AOL software you are uninstalling, uncheck the Personal Data and Settings box.

6. If prompted to restart the computer, click OK.
7. Check out the online help article entitled Install the AOL® Software to reinstall the AOL software.

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B. Uninstall the AOL software in Windows XP/2000/Me/98

1. Open the Windows Control Panel. 2. Double-click the Add or Remove Programs or Add/Remove Programs icon.
3. If you do not wish to keep downloaded files or Filing Cabinet files for the versions of the AOL software you are uninstalling, uncheck the Downloaded files and Filing Cabinet files boxes. Select America Online, and then click Change/Remove.

Note: If AOL Uninstaller (Choose which Products to Remove) or AOL Uninstaller appears in the list, skip to Uninstall the AOL software with the AOL Uninstaller.

4. Select the versions of the AOL software you wish to remove, and then click Next.
5. Click Next to start the uninstallation.
6. Click Finish.
7. If prompted to restart the computer, click OK.
8. Check out the online help article entitled Install the AOL® Software to reinstall the AOL software.

Uninstall the AOL software using the AOL Uninstaller

1. Click AOL Uninstaller (Choose which Products to Remove) to highlight it, and then click Change/Remove or Add/Remove.
2. Click Yes to search for all versions of the AOL software installed on the computer. If you are not prompted with the AOL Uninstaller window, click the Search for Other Versions of AOL link.
3. Select the versions of the AOL software you wish to remove, and then click Uninstall.
4. Click Yes to start uninstallation.

Note: If you do not wish to keep personal data and settings for the versions of the AOL software you are uninstalling, uncheck the Personal Data and Settings box.

5. If prompted to restart the computer, click OK.
6. Check out the online help article entitled Install the AOL® Software to reinstall the AOL software. Back to Top

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Last updated: Thu Nov 13 08:46:27 EST 2008
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