What is my domain name? Is it my email address?

No. Your domain name is separate from your email address. Just as postal mail includes more than just your correspondent's name, Internet addresses include a domain name - the information that is found after the @ sign in an email address. If an email address is you@thenameyouwant.com, then “thenameyouwant.com” is the domain name.

FAQs

What is my domain name? Is it my email address?
What is happening to my My eAddress domain?
If I allow AOL to transfer this domain name to me through eNom, will I lose my email address? Do I need to re-register for email using this address through AOL?
Will I actually own the domain name once I transfer it or will eNom?
What if I don’t transfer my domain name through eNom?
What does my My eAddress domain on eNom get me?
Is there a cost to host my domain on eNom?
This service used to be free. Why is AOL now charging me to keep my My eAddress domain?
Can I transfer my domain to another service besides eNom?
How long will it take me to transfer my domain to eNom?
If I choose not to transfer my domain to eNom before December 31, what does it mean that my domain will be "released"?
How exactly will AOL release my domain after December 31? What will happen to my data when my domain is deleted?
Does this affect my Tunome address?
Does this change affect all AOL My eAddress domains?
Is My eAddress going away?
What are some features and benefits of using My eAddress?

What is happening to my My eAddress domain?

When you originally created your personalized email address (e.g. you@yourname.com) through the My eAddress program, AOL registered the domain name (yourname.com) you chose. As current owner of the domain, AOL controls where, when and how this name is used.

We have decided that it is in the best interest of our users to give you control of the domain you created through the program, and are working with a company called eNom to arrange for a domain name transfer. In other words, AOL will transfer ownership of your selected domain name to you, enabling you to use it in other places on the Web and to create your own Website.

If I allow AOL to transfer this domain name to me through eNom, will I lose my email address? Do I need to re-register for email using this address through AOL?

As part of our agreement with eNom, there will be no interruption in your email service once you have taken ownership of your domain name. You may continue to use your personalized email address as you always have through AOL’s My eAddress program.

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Will I actually own the domain name once I transfer it or will eNom?

Upon transferring the domain name from AOL, you will become the official registrant of the domain and eNom will become the official domain registrar of record. As the registrant on record, all the WHOIS information of the domain will be in your name.

What if I don’t transfer my domain name through eNom?

Because AOL will not maintain ownership of any personalized domain names we registered on behalf of our users after December 31, 2008, those names will be released, and as a result the email service will come to an end for those domain names that are released.

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What does my My eAddress domain on eNom get me?

By transferring ownership of your domain through this special program with eNom, you’ll have control of your domain name, and will also get a free three-page Web site, free URL forwarding, and special discounts on robust Web hosting, SSL, and Web-site-creation tools.

Is there a cost to host my domain on eNom?

AOL has arranged special domain transfer pricing for My eAddress users, with significant savings over regular domain transfer rates from other major providers. A .com domain costs $7.50 per year, while a .net domain costs $5.50 per year. This charge also includes one year of renewal of the domain name. There is no fee associated with use of the My eAddress program. You will continue to be able to use your personalized address with AOL Mail free of charge.

This service used to be free. Why is AOL now charging me to keep my My eAddress domain?

There is no fee associated with use of the My eAddress program. You will continue to be able to use your personalized address with AOL Mail free of charge.

The domain transfer fee is from eNom, and is actually much cheaper than regular domain transfer rates from other major providers. You are not paying to use My eAddress, but instead, paying to maintain control of the domain name you selected. AOL does not make any money off these charges.

Can I transfer my domain to another service besides eNom?

You must first transfer your domain name to eNom from AOL if you want to keep it, and continue to use the My eAddress email service without interruption. From there, you can transfer it to another domain provider.

AOL has set up an automated transfer between AOL and eNom to make this transition seamless, and helping ensure you will not lose data or experience an interruption in service. If you do not move your domain to eNom before December 31, 2008, the domain will be released.

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How long will it take me to transfer my domain to eNom?

The total time varies, but the transfer should only take between 6-7 days.

If I choose not to transfer my domain to eNom before December 31, what does it mean that my domain will be “released”?

It means the domain will be available to be claimed by anyone on a first-come, first-served basis. If you want to keep using your domain, AOL strongly advises you to transfer it to eNom to ensure it is not claimed by anyone on the open market. Released domains can often be difficult to recover, as domains that have been used previously tend to be claimed quickly.

How exactly will AOL release my domain after December 31? What will happen to my data when my domain is deleted?

AOL will send an explicit delete command to the Verisign registry, at which time the domain will be available to be claimed by anyone.

Does this affect my Tunome address?

No. As you know, you were given a list of Tunome domain names to choose from when selecting an email address through Tunome.com. AOL will continue to maintain ownership of these domain names, and continue to create new email addresses with them.

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Does this change affect all AOL My eAddress domains?

This affects all AOL My eAddress domains that were registered through the My eAddress program. If AOL registered the domain name for you, this affects you. If you created an eAddress through AOL using a domain name you already owned or registered, this does not affect you.

Is My eAddress going away?

No, My eAddress isn’t going anywhere. We’re simply changing the program to ensure that people who want to own the domain names they are using can do so, and can use those names as they choose. AOL will no longer register domain names on behalf of our users. Instead, we will allow our users to bring their own domain name to us; help them create a free email address using their own domain names; or choose from a list of custom domain names that already exist through Tunome.com.

What are some features and benefits of using My eAddress?

My eAddress enables you to create up to 100 email addresses using your own domain name, and allows you to use AOL Webmail, access your email through AOL's POP3, IMAP, SMTP servers, and offers unlimited storage for your important e-mails.

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Last updated: Mon Dec 01 10:26:42 EST 2008
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